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Customer Service

Shipping & Delivery

In stock product for orders will usually ship withing 1 to 5 days.  Weekends and holidays do not count at business days.  We offer many different ways to ship.  UPS / Fedex / USP are all different ways to ship.  Delivery time is not guranteed on any ground method.  

Privacy & Security

We use cookies for this site.  We collect your data but will not abuse or sell your information.  This site is secure with a SSL certificate.

Returns & Replacements

Thunder Kiss NW llc reserves the right to deem all sales as final. Items returned for any reason will result in like item exchange or possible store credit, we do not offer money-back on return items. We are always available to help guide you before you make a purchase on parts or product. Bad decisions on purchases are not a valid reason for return! If Thunder Kiss NW llc agrees to accept an item for return a 20% restocking fee will apply as long as the item is returned in original undamaged packaging and void of any use, neglect, wear or otherwise used condition.


Order 24 / 7 on Thunder Kiss NW llc.  We are secure and your information is safe.  

Terms of Service

By placing an order with Thunder Kiss NW llc you certify that you are at least 18 years of age and are the owner of the credit card or PayPal account used to purchase items on this website. You also acknowledge that you agree with and understand the following terms and conditions.
All airsoft guns are required, by law, to have an orange tip flash hider or the tip (1/4 inch) of the barrel permanently colored in orange. Removal of the orange tip flash hider will void any warranty.
Any person who changes, alters, removes any coloration or markings in anyway that makes the airsoft gun (replica firearm) a resemblance of an actual firearm is in violation of state or federal laws.
Do not display or expose any airsoft gun (replica firearm) in a public place. The term "public place" refers to an area open to the public or exposed to public view regardless of property ownership. Please act responsibly and always carry your airsoft gun in a gun bag.
You understand that you the customer are responsible for knowing all local and state regulations regarding the use and/or ownership of airsoft guns or any products sold on Thunder Kiss NW llc's website.
Thunder Kiss NW llc sells products that are intended for use with airsoft guns only. Use of products for any other purpose is not recommended by Thunder Kiss NW llc.
We reserve the right to refuse service to anyone for any reason.

Viewing Orders

You may check the status of your order at anytime by simply logging into your account and checking.

Updating Account Information

You may update you account information anytime by simply logging into your account and making any changes.